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FREQUENTLY ASKED QUESTIONS
Disney FAQs
What is Fast Pass + ?
Fast Pass + lets you skip the standby line for select attractions, shows and Character Greetings. The best part? FastPass+ service is included in the price of theme park admission.
Check availability for must-do experiences and lock in 1, 2 or 3 FastPass+ selections for each day of your ticket at a single park.
Use your MagicBand or card to enter the FastPass+ line any time during the 1-hour arrival window and get to the fun, faster.
After you enjoy your third FastPass+ experience, you’re free to make another selection at an in-park kiosk or on your mobile device. Use that one, then get one more (based on availability)―and repeat!
If you have a select Walt Disney World Resort hotel reservation, secure your choices 60 days prior to check-in. If you are staying off-site, secure your choices 30 days prior to your first park day.
What are Magic Bands?
This colorful wristband is actually an all-in-one device that effortlessly connects you to all the vacation choices you made with My Disney Experience.
Your MagicBand enables you to travel lighter throughout your vacation. Use it to enter the parks, unlock your Disney Resort hotel room and buy food and merchandise. Plus, your MagicBand gives you FastPass+ access to all the experiences you’ve selected online, so you can simply concentrate on enjoying the fun with the people you care about.
How far in advance do I really need to make my reservations?
Details coming soon…
What is the Disney Dining Plan?
Disney offers 4 different Dining Plans. Based on your reservations and vacation style we can discuss if any of the Dining Plans could work for you. The most popular Dining Plan includes the following for each night of your stay:
- 1 Quick-Service Meal
- 1 Table-Service Meal
- 2 Snacks
Each Guest ages 3 and over will receive a refillable drink mug, which is eligible for refills at self-service beverage islands at Quick-Service locations at any Disney Resort hotel.
Guests have several new beverage options available including non-alcoholic specialty beverages and, for Guests 21 and older, beer, wine and cocktails.
Each Quick-Service meal includes (for breakfast, lunch or dinner):
- 1 Entrée
- 1 Non-alcoholic Beverage (or Alcoholic Beverage, for Guests 21 and older)
Each Table-Service meal includes (for breakfast):
- 1 Entrée
- 1 Non-alcoholic Beverage (or Alcoholic Beverage, for Guests 21 and older)
-OR-
- 1 Full Buffet** or Family-Style Meal
Each Table-Service meal includes (for lunch or dinner):
- 1 Entrée
- 1 Dessert*
- Non-alcoholic Beverage (or Alcoholic Beverage, for Guests 21 and older)
-OR-
- 1 Full Buffet or Family-Style Meal
Snacks:
At Quick-Service restaurants, most Outdoor Carts and select merchandise locations, snacks may include a single serving of items such as:
- Frozen ice cream novelty, popsicle or fruit bar
- Popcorn scoop
- 12 oz. coffee, hot chocolate or hot tea
- Prepackaged milk or juice
- Piece of whole fruit
- Bag of snacks
- 20 oz. bottle of Coca-Cola®, Sprite® or Dasani® water
- 20 oz. fountain soft drink
Beverages:
Guests under 21 years of age can choose one non-alcoholic beverage (including specialty beverages where offered). Guests 21 and older can choose either one non-alcoholic beverage (including specialty beverages where offered) or one single-serving mixed cocktail, beer, or wine (where offered) within their meal entitlement.
A single-serving non-alcoholic beverage includes items such as:
- Artisanal Milkshakes
- Fresh Smoothies
- Premium Hot Chocolate
- Soda, Coffee or Tea
A single-serving alcoholic beverage includes items such as:
- Beer or Cider
- Wine or Sangria
- Mixed Drinks and Specialty Cocktails
Most beer, wine and mixed drink beverages included, some exceptions apply. Guests 21 and older must present valid ID to be served alcoholic beverages. Alcoholic beverages may only be redeemed with a Quick-Service or Table-Service meal entitlement.
I already booked a room at Disney. Can you help with dining reservations?
We would be happy to help, please call us at 1-800-810-2844 to find out more about our Planning Services.
Do you charge a fee?
Please call us at 1-800-810-2844 to find out about our Planning Service.
What's the difference between and Value and a Deluxe resort?
Resort Categories
There’s a variety of hotels to suit every taste and budget—each offering Disney quality service and style. Find the category that’s best for your family or group:
- Value: Delight in the comforts of the most affordable hotels that offer the benefits and service you expect from Disney. Explore Value Resorts.
- Moderate: Experience the magic at mid-tier Resort hotels that feature charming facilities, delectable dining and lively locales. Explore Moderate Resorts.
- Deluxe: Escape to superb dining, outstanding services, luxurious amenities and premium recreational offerings. Explore Deluxe Resorts.
- Deluxe Villas: Treat yourself to spacious accommodations, convenient amenities and cozy furnishings found at a Disney Deluxe Villa Resort.
- Cabins and Campgrounds: Discover a wilderness getaway of rustic log cabins and cozy campsites amidst the magic of the great outdoors.
Universal FAQs
Where are the Harry Potter rides?
The Wizarding World of Harry Potter is a themed area spanning two theme parks—Islands of Adventure and Universal Studios Florida
What is Universal Express Pass?
How does the Universal Express pass work?
Present this pass at participating attractions at either Universal Studios Florida™ or Universal’s Islands of Adventure™ to bypass the regular lines. Express ride access is a separate line with a shorter wait time at each valid attraction.
Present this pass at participating attractions at Universal’s Volcano Bay™ to bypass the Virtual Line™ and head right for the ride entrance. With Express ride access, bypass the return time wait at each valid attraction.
What’s the difference between the Universal Express pass and the Universal Express Unlimited pass?
The Universal Express pass allows you to bypass the regular lines one time per participating attraction. The Universal Express Unlimited pass allows you to bypass the regular lines an unlimited number of times per participating attraction.
Can I purchase a Universal Express pass the day of my visit?
The Universal Express passes are available for purchase in-park at the front gates of either theme park, or at merchandise locations throughout both parks. However, these products have a limited inventory and do sell out, so advance purchase is recommended. Additionally, Universal Express Unlimited passes are included when you stay at select on-site resort hotels.
What attractions do not participate in Universal Express?
Universal Express access is not valid on Fievel’s Playland™, Pteranodon Flyers, Kala & Tai Nui Serpentine Body Slides™ or Ko’okiri Body Plunge™.
Does Universal offer a Dining Plan?
Yes! Enjoy a selection of over 100 participating dining locations when you choose from the Universal Dining Plan (only available when pre-purchasing a Vacation Package or at the Universal Orlando™ Ticket Desk for on-site resort hotel guests), the Universal Dining Plan — Quick-Service, or the Universal Dining Plan — Quick-Service + Coca-Cola freestyle® Souvenir Cup. You’ll enjoy delicious meals and exclusive savings throughout Universal Orlando Resort™, including at Universal’s Volcano Bay™ water theme park. Call us for details 1-800-810-2844
How far in advance do I really need to make my reservations?
Details coming soon…
Which kind of tickets do I need?
Details coming soon…